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An IT Implementation presents an opportunity that often becomes a threat.
Your IT system supports your business processes; they are the foundation in many ways. You are about to change the foundations upon which your processes are built and the consequences of failure are obvious.
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Why build foundations for a building that is not what you need? If you are replacing or modifying your IT then a great opportunity arises to optimise your processes as a part of the programme.
Most businesses fail to do this. At best IT is built around the current sub-optimal processes at worst they constrain and undermine it.
We believe things can be different; why not optimise your processes and use the outcomes of this to define IT requirement?