Most IT implementations will create the following feelings:
IT team feels.. |
Business team feels... |
They won’t agree on their process |
The timeline keeps moving |
No help from the business |
They are over-running on cost |
They keep changing their minds |
They won’t do what we need |
They are being unrealistic about what this can do. |
They rarely communicate and when they do I do not understand |
But one thing they both agree on, “Surely there is a better way?”
Before we get onto a better way, what is the impact of this situation?
